Renault - Customer Care Programe

WHO BETTER THAN RENAULT

TO SERVICE YOUR RENAULT ?

Dear Customer
EIM Follow the below 10 points to be sure of your satisfaction

1- We have a shuttle bus for transport into town . Our service advisors can give you information on this plus alternative ways to
remain mobile

2- Call 16202 to make appointment time we will receive and deliver
your car according to appointment time.

3- Your car is bar coded for speed of the checking in process and referring to appointment etc. also recording inspection together of your car

4- Menu pricing for routine servicing is on display .
Your comments are welcome. We are also ready to give
Estimates for additional repairs

5- We will inform you when the car is ready for collection .
In case of unexpected delay we will inform you to re-schedule.

6- The quality controller will check the work done on your car
before your collection

7- The invoice and work done will be explained to you.

8- You will be accompanied to your car for receiving .

9- You will be contacted within 48 hours after receiving your car
to be sure of your satisfaction . Be free to make any comment or
suggestion

Thank you for trusting E.I.M to take care of your Renault .

In case you have any comment or suggestion or query , Kindly
ask for the Service Advisor Supervisor or call 16202

BETTER QUALITY BETTER PRICES