Terms and conditions for use of this site

RENAULT EGYPT LIMITED (RENAULT) has created this site in order for you to obtain the latest information on Renault products and services supplied by us and by the Renault Dealer Network. We hope you enjoy using the site. Your access to and use of the site is conditional with your compliance to the terms and conditions given below and all applicable legislation. These terms and conditions are to the exclusion of any other agreement made between you, Renault or the Renault Dealer Network regarding the use of the site. You agree that Renault shall not be liable to you for any loss or damage to any property arising out of your failure to abide by your obligations hereunder. All rights of ownership in the site, illustrations pictures, sound, script, animation and other material appearing belong to Renault. All rights are strictly reserved. You shall not copy, amend, reproduce in any form whatsoever the information and material on the site or otherwise interfere with the site or do any act that is inconsistent with our rights. Copyright Renault EGYPT Limited.

Intellectual Property Rights

All rights of ownership in the site, illustrations pictures, sound, script, animation and other material appearing belong to Renault. All rights are strictly reserved. You shall not copy, amend, reproduce in any form whatsoever the information and material on the site or otherwise interfere with the site or do any act that is inconsistent with our rights. Copyright Renault EGYPT Limited.

Passwords and Access Codes

During the registration procedure, you must enter an account name and a password. You alone are responsible for keeping this account name and password confidential and for all the activities carried out on your account. You shall; (i) inform Renault immediately of any unauthorised use of your account and/or your password and/or any breach of security; and (ii) make sure that at the end of each session you disconnect properly.

Products and Services

This site provides information on Renault products and services available throughout the United Kingdom. From time to time, there may be geographically specific information relating to the products and services. Please check with your dealer before making any commitments. Whilst we make every reasonable effort to ensure that the information on the site is the most recent and correct, from time to time the specifications of vehicles, services and prices can change without notice. Because of the interactive nature of the site the configuration is for illustration purposes only. You should therefore contact your dealer for definite details. On the dealer pages, you will find information relating to used cars. Please check the wording carefully.

Manufacturers Recommend Retail Prices - New Vehicles

All prices are subject to change without notice. The prices stated are those taken from the latest Renault EGYPT Limited manufacturers recommended retail prices described in the Car Price Guide and includes delivery to the dealer’s premises, number plates, 12 months government road fund license (depending on CO2 emissions) . All other products or services supplied by agreement between you and your dealer are not included. Your new Renault is covered by a 3-year warranty package - the first 2 years of unlimited mileage Renault manufacturer warranty followed by a further year of dealer cover up to 100,000 kms. Your vehicle must be serviced according to Renault EGYPT approved standards. Your Renault requires servicing only between 15,000 and 30,000 kms or 1 year whichever occurs first (refer to the vehicles maintenance booklet). Paintwork is also guaranteed for 3 years while the anti corrosion warranty runs for 12 years (6 years for Master). In addition, the 2 years (or 3 years for vehicles registered before 01/09/06 and for light commercial vehicles, refer to the vehicles Warranty and Services handbook) Renault Roadside Assistance plan ensures prompt help anytime in the EGYPT and should you be unlucky enough to experience a mechanical or electrical fault en route. The specifications of new vehicles are correct at the time of going on line or when the site pages are updated.

Used Vehicles

With regard to the used vehicles displayed on the site, registering your details does not in any way constitute a sale or the reservation of the selected vehicle(s). The used vehicles shown on the site are invitations to treat and sales should be conducted with the dealer displaying them.


Services offered on the site are available from the RENAULT network members participating in this campaign. Please contact your participating dealer for full details. The prices shown are recommended prices.

Renault Dealer Network

Authorised Renault Dealers are experts in providing you with information about all our products. Always consult your dealer. Dealers are independent from Renault EGYPT Limited and any commitments to purchase products or services are made between you and your dealer. Certain pages and information on this site are compiled by your dealer the responsibility for such information rests with the dealer concerned. However if you experience any problems, please do not hesitate to liaise then with your dealer or with us on the customer services telephone line.

Personal Data Protection

RENAULT will not obtain data enabling you to be personally identified unless you give us this information by filling in and sending us the forms on the site or the section heading "My Renault". This information is confidential and kept by RENAULT. No commercial use will be made of the information without prior written authorization from RENAULT or where appropriate the Renault Dealer Network. The data you provide about yourself is essential for answering your requests for information, appointments, etc. This information is exclusively for the use of RENAULT and certain of our commercial partners, our branch offices and the members of our sales network, for the purpose of surveys, analysis, sales and marketing campaigns. [The information you enter under the heading "My Renault", relating to your preferences, your interests and your tastes, is used to offer you products and services to suit your personal taste and to send you the Renault Newsletter (e-mail Newsletter) on the understanding that you can terminate your subscription at any time.] You have a right to access and can rectify data about yourself by contacting Renault EGYPT. If you do not wish to be contacted with marketing material, please tick the box at the bottom of each form on the site. Information Obtained Automatically but Which Cannot Be Linked to a Particular Person We may obtain information which cannot under any circumstances be linked to a particular person. This information relates to the type of internet browser that you use, your computer system and the name of the domain by which you accessed our site.

Use of 'Cookies'

When you visit our site, we may plant a "cookie" in your computer. A "cookie" does not enable us to identify you. Generally, it records information about the way your computer navigates round our site (which pages you looked at, date and time, etc.) which we can read next time you visit. It contains information which you have given us. In this way, you will not have to fill in the form the next time you visit the site. This information will be stored on your computer for a defined period of time. We hereby inform you that you can prevent "cookies" from being recorded by configuring your browser as follows: If you surf the Internet with Internet Explorer 3 or 4 (Microsoft): Click on "display", "options", "advanced". Among the various warnings that you can activate, the fourth says "warn before accepting cookies" and in Internet Explorer 4 only, the fifth says "always refuse cookies".

In Internet Explorer 5.0+:
  • Go to the 'Tools' menu
  • Click on 'Internet Options'
  • Click the 'Security' tab
  • Highlight the 'Internet' zone (selected by default)
  • Select security level 'High' for this zone
  • Click on 'OK'
  • Go into your cookies directory (usually c:\windows\cookies)
  • Delete all the files you have there

Once you delete these files, you will have no more cookies and your browser will no longer send or receive new cookies. If you surf the Internet with Navigator Gold 3 (Netscape): click on "options", "network preferences", "protocols". Among the various warnings that you can activate, the first is "warn before accepting a cookie". You will then be warned when a "cookie" comes along and you can prevent it being recorded by your browser. Please refer to your instructions for browser use.

Hypertext Links

Setting up a hypertext link to the Renault site requires prior authorisation from RENAULT. If you wish to set up a hypertext link to our site, you must contact the e-Commerce manager at RENAULT. RENAULT is in no way responsible for the content of sites to which there is a hypertext link from the Renault site.

Limit of Liability

You visit the site at your own risk. Under no circumstances will RENAULT or any members of its network be held liable for damages, whether direct or indirect, including but not limited to loss, loss of data or programs, or financial loss resulting from access to or use of this site or any of the sites linked to it (except personal injury or death caused by our negligence). Information about models and their specifications relates to the description at the time of going on line or when the various pages are updated; the information is given only as a guide and must not be construed as constituting a contractual offer of products or services issued by RENAULT, its branch offices or members of its network. Errors or omissions may occur. Access to the products and services presented on the site may be subject to restrictions. You must therefore make sure that the law of the country from which you have made the connection permits you to access our site.

Applicable Law

These terms and conditions shall be governed by and interpreted with Egypt law. You agree to submit to the exclusive jurisdiction of the Egypt courts

Updating the Terms and Conditions

RENAULT reserves the right to modify and update access to the site as well as the terms and conditions at any time and you agree to be bound by any such variations. You must therefore refer to these pages regularly to check the terms and conditions.